Effective Date: 09/15/2026
By enrolling in or using ADM Waste’s residential curbside trash collection service, customers acknowledge the following service terms and conditions.
Residential Collection Service
ADM Waste provides scheduled residential curbside household trash collection using automated collection trucks.
Each residential account includes one (1) 96-gallon trash cart. Additional 96-gallon carts are available for an additional service charge, discounted by $10 from the standard cart service rate.
Collection is provided on the customer’s designated service day, subject to holiday schedules, weather conditions, and operational availability.
Cart Placement & Collection Requirements
To ensure safe and efficient automated collection, customers must follow these requirements:
- Carts must be placed at the curb by 6:00 AM on the scheduled collection day.
- Carts must be positioned on the opposite side of the driveway from the mailbox.
- Cart handles must face away from the street, toward the residence.
- Carts must maintain at least 3 feet of clearance from vehicles, mailboxes, other carts, and obstructions.
- All trash must fit completely inside the cart with the lid fully closed.
- Trash placed outside, beside, or on top of the cart will not be collected.
- Household garbage should be bagged before being placed inside the cart.
ADM Waste reserves the right to refuse collection of improperly positioned, blocked, or overloaded carts.
Acceptable Waste & Prohibited Materials
Residential collection is intended for ordinary household garbage only.
The following materials are prohibited:
- Yard waste, including grass clippings, leaves, branches, and landscaping debris
- Construction and demolition debris
- Concrete, bricks, dirt, rocks, and similar heavy materials
- Paint, chemicals, solvents, and hazardous waste
- Batteries and electronic waste
- Tires and automotive parts
- Hot ashes or burning materials
- Liquids and other materials that may damage carts or collection equipment
ADM Waste may refuse collection of carts containing prohibited materials until those materials are removed. No refund or credit will be issued for missed collections resulting from prohibited materials.
Billing & Payment Terms
ADM Waste offers monthly, quarterly, and annual prepaid billing options.
- Monthly customers are billed in advance of each monthly service period.
- Quarterly customers are billed in advance of each three-month service period.
- Annual customers are billed in advance of each 12-month service period.
All residential customers must maintain a valid credit or debit card on file for automatic payments.
Initial payment must be successfully processed before cart delivery and the start of service.
Customers are provided a 7-calendar-day grace period following their payment due date. If payment is not received within that period, ADM Waste reserves the right to suspend service and retrieve the trash cart.
Service automatically renews according to the customer’s selected billing plan unless canceled with the required notice.
Rate Adjustments
ADM Waste reserves the right to adjust residential service rates with at least 30 days’ advance notice.
Rate adjustments will take effect at the customer’s next billing renewal and will not apply retroactively to prepaid service periods.
Missed Collections & Return Trips
ADM Waste is not responsible for missed collections resulting from:
- Carts not being placed at the curb by 6:00 AM
- Improper cart placement
- Blocked or inaccessible carts
- Overfilled carts or prohibited materials
Customers may request an additional collection for a fee, subject to truck and route availability.
No refunds or credits will be issued for missed collections caused by failure to follow service requirements.
Holiday Schedules & Service Interruptions
ADM Waste will publish its annual holiday collection schedule on the company website.
Service may also be delayed or rescheduled due to severe weather, road closures, equipment issues, unsafe conditions, or other circumstances affecting operations.
Schedule changes and service interruption notices will be communicated through the ADM Waste website.
Temporary service interruptions do not automatically qualify for refunds or credits.
Cart Ownership, Damage & Replacement
All residential trash carts remain the property of ADM Waste.
ADM Waste is responsible for normal wear and tear associated with ordinary cart use.
Customers are responsible for carts that are lost, stolen, intentionally damaged, or damaged through misuse or negligence.
A $85.00 replacement fee will apply to carts requiring replacement under these circumstances.
Customers may not sell, transfer, or dispose of ADM Waste carts.
Service Cancellation & Cart Retrieval
Customers must provide at least 7 days’ advance notice to cancel residential service.
Refunds for unused prepaid service periods will be considered on a case-by-case basis at ADM Waste’s discretion, subject to applicable law.
Upon cancellation, customers must make all ADM Waste carts available for retrieval.
If a cart is missing or unavailable for retrieval, an $85.00 replacement fee may be assessed. ADM Waste may waive this fee if the customer makes the cart available for a reasonable rescheduled retrieval.
Moving or Transferring Service
Customers relocating within ADM Waste’s service area may request a service transfer by providing at least 7 days’ advance notice.
Transfers are subject to service availability at the new address. ADM Waste will coordinate cart retrieval and delivery as necessary.
Property Damage & Customer Responsibility
Customers are responsible for ensuring that carts are properly positioned and that the collection area is free of obstructions.
ADM Waste is not responsible for damage resulting from improper cart placement, customer negligence, or obstacles that interfere with automated collection.
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for damage caused by ADM Waste’s own negligence where applicable.
Service Accessibility & Safety
ADM Waste reserves the right to delay, refuse, or temporarily suspend collection when safe access is unavailable.
Examples include blocked roadways, construction, parked vehicles, low-hanging branches, unsafe road conditions, or other hazards.
Service interruptions caused by circumstances outside ADM Waste’s control do not automatically qualify for refunds or credits.
Service Violations & Termination
ADM Waste reserves the right to suspend or terminate service for repeated violations of collection requirements, misuse of equipment, prohibited waste disposal, nonpayment, or conditions presenting a safety risk.
Depending on the severity of the violation, service may be suspended or terminated with or without prior warning, subject to applicable law.
Changes to Terms & Conditions
ADM Waste reserves the right to update these Terms & Conditions as necessary to reflect changes in operations, service requirements, or applicable regulations.
Updated terms will be published on the ADM Waste website. Any additional notice required by applicable law will be provided.
Contact Information
For questions regarding residential service, billing, cart requests, missed collections, or cancellations, please contact: (770) 343-2556